Non-members:
Dial 1-800-355-BLUE (2583), during regular business hours
Members:
Dial the phone number on your ID card, during regular business hours
Dial 1-833-876-3825, for the after-hours hotline:
6 p.m. – 12 a.m. Eastern Time Mon,Tue,Wed,Fri
6 p.m. – 1 a.m. Eastern Time Thu